Updates from May, 2010

  • Projects, Playoffs, and a Pivot

    Justin 12:46 am on May 29, 2010 | 0 Permalink | Reply
    Tags: , , jdot, , social media marketing, startups

    It’s hard to believe that we are just a couple of days from moving into the hot, sweltering days of Summer in Atlanta. With June just around the corner, I didn’t want to miss the opportunity to send a quick note with some updates on me and the projects you (may) know I work on.

    Social Saints — my baby
    If you didn’t already know Social Saints is the marketing technology consultancy I started in 2008. Over the past two years (without a website believe it or not) we’ve been able to secure some great clients and really explore our service offerings to see what the Kingdom needs. We are now set to launch or web presence in the next few weeks and really take our position as a premier marketing consultancy for the faith-based sector.

    As of now we’ve got a couple of clients under our belts with a few more in the pipeline. Currently we’re working on themichalemahaffeyproject.com [or mikethroughmusic.com] and Batiste Music . The Michael Mahaffey Project is a new, multi-dimensional gospel performance by Michael Mahaffey. Though I can’t disclose any major details, I can say that Mike’s performance will give you some additional perspective and send you on a journey through sacrifice, service and triumph. I’m excited to see the finished product and I’ll let you know when the site is ready so that you can all purchase tickets [Atlanta, Georgia - September 2010].

    As far as Batiste, we’re still working out the details but to date, Socials Saints will create a layered social media campaign leveraging their various networking, fans, and contacts. The plan is to allow people to get to know Batiste more while generating awareness for their music and performances. Stay tuned and I’ll let you know when some of our work “goes live.”

    A Couple of New Projects and a Pivot
    Let me start with the pivot. We recently celebrated our 10,000th user on DIGITALGUESTLIST and so with that milestone behind us, Joe and I decided to take a look at what DGL has to offer and make some adjustments. Thought I can’t talk too much about it yet, we are currently reviewing some changes to the DIGITALGUESTLIST platform. A UI change, feature simplification and a new approach for platform users and marketers will totally change the benefits and utility of DGL. Stay tuned over the next few months.

    In addition to my Social Saints clients and a DGL pivot, I’m also in the process of starting two new start-ups. Both of them are tech start-ups and in my honest, but biased opinion are both game changers. One will focus on a new way to foster conversations about your favorite online content with friends, while the other focuses on providing small businesses with a new way to connect with their customers. I know, I know my descriptions are vague, but within the next few months it will all makes sense.

    Well that’s all I wanted to say for now. Forgive me for my vagueness but I will share more with everyone soon! Until then be blessed and be safe

    -Justin

    Oh and to make the title of this post relevant… yes I am a NBA fan and I’ll be watching the Celtics and Lakers play over the next two weeks! If you want to link up and watch (and live in the Atlanta area) let me know.

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  • Prediction: Google will roll Aardvark into Buzz

    Justin 12:10 am on April 2, 2010 | 0 Permalink | Reply
    Tags: aardvark, buzz, gmail, google

    Trying to see the future is good for the imagination and spurring innovation but in my personal opinion isn’t very fun. Furthermore, predicting what a large, highly innovative company with deep pockets will do next either requires some sort of magic eight ball or a knack for making really good guesses. Since I possess none of the above I tend not to participate in making predictions but with Google’s recent moves I thought I’d give it a shot.

    With the recent acquisition of Aardvark and the release of Buzz, Google is adding an additional approach to its social media technology strategy. By adding the “put Google anywhere” model (think Google FriendConnect) with tools that draw users back into their existing products to consume content (Google Buzz) Google is looking to cover a lot of ground in the social media space.

    Now with Aardvark under the umbrella I have a feeling things could get really interesting. Here’s 5 reasons why I believe Google will roll Aardvark into Buzz.

    1. Access to friends – one of the greatest and meaningful features of Aardvark is that you can get answers to any question from anyone and you don’t even have to know them. Heck your social graphs don’t even have to come close to one another. However, I believe that every once in awhile you want answers from your friends or at least the colleagues you respect or have a rapport with. Integrating Aardvark into Buzz will give users the best of both worlds.
    2. Relevance – Another strong point of Aardvark is the way it matches questions to those who have expressed knowledge or expertise in the particular subject matter. Using this “classification” will allow any Buzz user to wear a hat of expertise and offer their knowledge to others.
    3. Access to answers (and questions) – Google at its core, is about search and since Aardvark is about questions I believe it’s safe to assume that the new acquisition is about searching for relevant answers to ANY question.
    4. User experience – I believe a fusion of Buzz and Aardvark would make a powerful and extremely useful tool for users. Being able to ask a question, review responses and derive answers in one place will make Buzz a contextual king and ultimately drive more accuracy and relevance for its search results.
    5. Where else would they want to put it? – This is my most straight forward prediction. Simply put, aside from renaming Aardvark “Google Ask” or “Google Answer” I can’t imagine where else they would put it and maintain a high level accessibility. Keeping it as a standalone product isn’t a bad idea but providing results (answers) within a familiar system just seems more appropriate.

    Look I’m not expert and to be honest all of my reasons are shots in the dark. For all I know Google may keep Aardvark exactly the way it is, though history tells us differently. I just thought I’d take a shot, now let’s sit back and watch. Actually… Let’s take cue from Aardvark and ask a question. What do you think?

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  • Social Networking Sites Killing Email?

    Justin 7:04 pm on March 16, 2008 | 0 Permalink | Reply
    Tags: , , Social Networking

    Ok ESPs, inbox providers and ISPs, relax. Email is just fine, I just wanted to get your attention, but you should still pay close attention to the question. Here’s an excerpt captured from a recent article I read;

    For the first time last month, traffic to social networks overtook traffic to web-based email services in the UK. Top networks Facebook, Bebo and MySpace took 5.17% of all UK Internet visits, with only 4.98% going to email services including Hotmail, Yahoo Mail and Gmail.

    If you pay close attention you will see that this took place in the UK, where email already gives way to SMS, but I have to wonder whether we will see a similar trend in the US. If so, then the first question I have to ask is; How will this shift in communication preference influence eMarketers that use email as a primary point of communication?

    Another reason this is particularly interesting, to me, is because I previously wrote a post about how social networks started with email. In that article I made mention to the fact that social networks, were a mashup of web 1.0 technologies, that simply faded away in late last century. This, recent, statistical observation reiterates my point, and raise another very big question; are social networks just the evolution of email, or the Texas sized asteriod that will crash into the Planet Email and kill the now pre-historic communication medium? Ok, i’ll admit it’s a bit dramatic, especially considering email is still a baby compared to other forms of communication. Nonetheless, as technology evolves you have to wonder, does the exponential growth rate of technology mean that we will see the product life cycle of internet technologies become shorter? Or does it simply mean that the product evolution cycle will become more and more obvious. I’m not sure, but there is plenty of room to imagine where this is all going. Just something to think about. What do you think?

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  • At 30,000 Feet: Set your own benchmarks

    Justin 1:48 pm on January 2, 2008 | 0 Permalink | Reply
    Tags:

    As you begin your new year, you have probably spent a very large amount of time on planning your online marketing mix. You have started to look at new technologies and maybe even new ways to showcase and inform people about your product or business. Well I just want to share a bit of advise about benchmarks from 30,000 feet (A High Level Perspective).

    While planning your goals and setting your measures of success late last year, you may have taken a look at some of the many industry reports that are available. You may have even started to look at the performance of your marketing tools and began to compare your stats to the those found in industry analysis reports. Before you get too deep in to the year may I recommend that you take a minute to review your current plan and look to set benchmarks based off your own data, instead of published benchmarks. I believe it to be a very good practice to set your own benchmarks and measure your success off of the milestones you set for your emarketing programs. Industry standards, or benchmarks, may be a good place to start for measuring the success of your marketing or business plan, however there is one important variable many reports leave out. Your business.

    Like I briefly mentioned before, industry benchmarks are essentially averages or the summation of data acquired and manipulated by someone outside of your organization. Sometimes the formulas they use, don’t take into account the variables your business model experiences or plans for. Industry benchmarks are important because it can give you a snapshot of the various marketing tools and how they perform across the marketing industry, but your business should really be measured on your own performance metrics and at your organization’s own pace. Let’s take email marketing for example. The open and click-through rates, detailed in a email marketing benchmark report, are aggregates and averages across various business models and sometimes business verticals. This can lead to a very skewed perspective and may even lead to beign misinformed about your customers’ preferences or behaviors. Instead of comparing your open rates on generalized standards, try monitoring and observing your own opens and clicks based off of metrics you define. By doing this, you can included variables that are likely left out of the industry benchmarks. Things like; seasonality, subject lines, dynamic content, communication preferences, personalization etc. If you measure from, quarter to quarter, month to month, or even campaign to campaign, you will undoubtedly find out more about your marketing performance and customers, than any benchmark will supply. This may seem like a regular practice to some, and foreign to others, but try it out if you haven’t before. Taking baby steps to improve your email marketing click-through rates or changing the links structure on your website for SEO, may take a little more time than you would like, but doing so will give you greater visibility into understanding your audience, even at 30,000 feet.

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  • Social Networking started with email

    Justin 2:46 am on November 3, 2007 | 0 Permalink | Reply
    Tags: , ,

    Absurd. Right? Well, I recently jotted down some of the reasons I originally started to use email and compared it to the reasons I joined a few social networks. I soon discovered that the fundamental reasons I use social networks, is very similar to the original reasons I use email.

    Before social networks, people would share their photos, interest, and information through email, and before that… well let’s not go there. Online photo galleries would soon give people the ability to share photos and experiences with family member and friends and on many occasions the world, extending the amount of people a person could touch with just a few extra clicks of a mouse. Next came personal websites and the concept of a guestbook. Remember those? A guestbook would allow people people to enter their email address, web address, or name and leave a message on your page(Today we call it a wall). These messages, though now visible to anyone, look very similar to basic conversation style emails you would receive from a friend or colleague. Today social network users have; an inbox, where they can carry a dialog through one-to-one messaging, a photo gallery where people can tag, comment and exchange experiences, a wall where people call publicly post comments and more.

    I know that this observation is vague, but if you really take a step back and think about the nature of a social network you may realize that it is basically, and I stress the simplicity, the connection of; email, photo galleries, and personal websites with guestbooks. Of course with the addition of widgets, videos, and broadband connections, sharing information, photos and one’s digital-self has becomes easier, and faster, than ever before, but even with the progressive nature of the internet, the fundamental reason to use a social network stems from the same reasons people originally use email. Again I stress the fact that this observation seems fairly simple, and doesn’t take into account the sophisticated nature of a social networks today, but you really have to ask yourself. Is the social network one of the internet’s first Mashups? Just something to think about.

    -Justin D.

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