Updates from May, 2008

  • What is the future of email? A very loaded question!

    Justin 11:57 pm on May 30, 2008 | 0 Permalink | Reply
    Tags: behaviorial targeting, Campaign Monitor, , social computing,

    I was recently browsing through some of my favorite marketing and email blogs and came across a post from Campaign Monitor. Towards the end of the article they asked a very good, but loaded question. The question is; Where do you see email going in the future? Of course I have a million ideas of where I think email is going, but to keep things simple I kept my response short.

    Here was my response:

    Wow!!! Where is email going? I think that is a loaded questions, but a good one. I see email continuing to grow as a mechanism for transactional, and 1-to-1 messaging. I can also see email becoming behavioral based, and more integrated with SMS and other mobile messaging platforms.

    With analytics, 4D modeling, advanced segmentation, dynamic web pages, and applications becoming smarter, email can be a powerful mechanism for communication more and more targeted messages to consumers or other businesses. With technologies becoming more advanced and easier to use. Email can hold its position in the internet marketing space. After all compared to other forms of communication email is still a baby. As email matures, businesses and organizations will begin to use email in more and more powerful ways.

    Like I said it’s a loaded question, and I’m sure many people have their opinions. That’s just my two clicks.

    My question to you is; understanding how sophisticated email and internet marketing has become, what related industry (analytics, behavior based applications, social computing etc.) will run parallel and grow with email? Just a sidebar, let me know what you think.

    -Justin

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  • After the click: Why email and analytics go hand and hand

    Justin 10:22 pm on May 27, 2008 | 0 Permalink | Reply
    Tags: analytics, , lead-gen, life-cycle marketing, ,

    OK, lets just hop right into this one. It’s simple really. You have a company, you have a product and you have a website. You use CPC, banner ads, affiliate marketing and many other marketing vehicles to get people to your website, but none of those really matter unless you can understand exactly what happens after a visitor clicks on a banner, or finds your site via their favorite search engine. Ok now you are probably asking yourself; “Well shouldn’t I track and measure everything with analytics?” Well if you know anything about me, you would know that my initial response is “OF COURSE!” Using web analytics with email marketing is a little more special. The great thing about email marketing is that each recipient on your list is essentially their own unique identifier. This means that you can begin to track and measure down to a single user, and then aggregate behaviors to profile your users and market to them with even more precision. This makes analytics and email a powerful combination. The fact is email marketing is one of the most measurable methods of online marketing, and with many of the web analytics tools out there, setting up a campaign and tracking recipient behavior is simple. So you have to ask yourself what pieces of information am I missing out on if you don’t have web analytics enabled during your next email marketing campaign. With these two tools you don’t have to have some robust membership management system or expensive lead generation application, to drive and qualify leads. At least not yet. Instead you can use website behavior data from your email marketing campaigns to gain insight into what, why, and how users use the information on your website. Take a minute to think about it, if you are investing time, energy, and money into your email marketing programs, wouldn’t you want to take the time understand what happens after the click?

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